With integrated help and support, you can find solutions to questions and issues directly from the Surface app. You can easily access device, charging, and warranty information and view and customize your connected Surface accessories.
To get service for a personal Surface device (not a business device), you can send it in to get quality service performed by trusted experts using certified parts. You’ll be back up and creating your best work on your Surface.
The Surface Support for Business Online Service Center supports the ability to check device warranty status.
Run the Surface Diagnostic Toolkit for Business (SDT). The SDT enables IT administrators to quickly investigate, troubleshoot, and resolve hardware, software, and firmware issues with Surface devices.
These are the Microsoft Support solutions for common issues you might experience using Surface devices in an enterprise. If your issue isn't listed here, contact Surface Support for Business and Education customers. .
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